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  1. Help Center
  2. General Questions

General Questions

Academic discount

What is the academic discount?
What products are eligible for the academic discount?
What documents are needed to satisfy proof of academic discount eligibility?

IA Connect

My download speed is very slow. How can I increase it?
Where should I put the Data folder of IA Connect and what is it good for?

Product registration

I cannot register my product, my serial number is not accepted.
What is the difference between a Serial Number, a Voucher and an Activation Code?
[Solved] I have two or more web accounts, can I merge them?

 

Featured questions

Voicing Page
MIDI-assignable switches
How do I update my Hauptwerk v3 and v4 USB key with a new license?
All previous PAB versions can be upgraded to PAB 3.0
How do I update my iLok account with a new Hauptwerk v5 sample set license?

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