Help center

Submit a new ticket

Please feel free to submit a new ticket by filling in the form here. Please be as specific as possible so that we can effectively help. We will get back to you as soon as possible, usually within one business day. It may take a bit longer for us to respond during the holiday season and when we receive a lot of inquires. Our time zone is GMT+1 and we typically respond in business hours.  

Tickets will be answered by e-mail and you can respond to the answer also by e-mail.

You can write us in any language, but we prefer and we will respond to most inquiries in English. Please let us know if you wish to receive a response in any other language.