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Submit a new ticket

We invite you to submit a ticket using the form provided. For the best assistance, kindly provide detailed information. We aim to respond within 24 to 48 business hours. Please note, response times may extend during holidays or high-volume periods. Our working hours are based on the GMT+1 time zone. Thank you for your understanding! 

Tickets will be answered by e-mail and you can respond to the answer also by e-mail. Please be aware that we do not offer support via phone. 

You can write us in any language, but we prefer and we will respond to most inquiries in English. Please let us know if you wish to receive a response in any other language.

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