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Generally speaking, there is no change, however, please note the following cases when interpreting the terms:

• Hauptwerk 4 compatible products delivered as a download and purchased after 1 April 2020 will not be involved a license update procedure, so they will not be refundable.

• Hauptwerk V compatible products delivered as a download will only be refundable in full within 14 days of your purchase if you have not yet used (redeemed or activated) your Activation Code. If you already used your Activation Code within 14 days and you decide to return the product, we can provide you with a partial refund only on a case-by-case basis. First we will need to remove your license to be eligible for a partial refund. The refund will be partial since a small administration fee will be deducted. Please contact us in such case.

The full return policy can be found here.